Outage in Utah Valley University

Teams User Search Function Partial Outage

Resolved Major

August 13, 2025 - Started 8 months ago - Lasted 23 days
Official incident page

Incident Report

We are investigating reports of a partial outage regarding users not being searchable in Microsoft Teams. Updates will be provided as we learn more. Workaround: Users that are not appearing in Teams may be made searchable by sending an email to their uvu.edu email address, or searching for a customized email address such as firstname.lastname@uvu.edu.

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Latest Updates ( sorted recent to last )

RESOLVED 8 months ago - at 09/05/2025 08:37PM

The partial outage affecting users not being searchable in Microsoft Teams has been resolved. Please contact the Service Desk if you experience any more issues.

IDENTIFIED 8 months ago - at 08/26/2025 08:45PM

We have identified a partial outage affecting users not being searchable in Microsoft Teams. Updates will be provided as we learn more.

INVESTIGATING 8 months ago - at 08/13/2025 07:47PM

We are investigating reports of a partial outage regarding users not being searchable in Microsoft Teams. Updates will be provided as we learn more.

Workaround: Users that are not appearing in Teams may be made searchable by sending an email to their uvu.edu email address, or searching for a customized email address such as firstname.lastname@uvu.edu.

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