Outage in UXCam

Delay in session processing

Resolved Minor
September 09, 2024 - Started 3 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently experiencing delays in session processing. However, no sessions have been lost, and all data remains intact.
Components affected
UXCam Session Processing
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 09/09/2024 03:45PM

This incident has been resolved.

MONITORING 3 months ago - at 09/09/2024 12:39PM

The fix has been successfully deployed, and sessions are now processing at the normal rate. However, it will take approximately 20 to 25 minutes for the backlog of sessions to be fully processed. We are closely monitoring the situation and will provide updates as needed.

IDENTIFIED 3 months ago - at 09/09/2024 12:37PM

We are continuing to work on a fix for this issue.

IDENTIFIED 3 months ago - at 09/09/2024 12:36PM

We are currently experiencing delays in session processing. However, no sessions have been lost, and all data remains intact.

Latest UXCam outages

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Outage in UXCam Dashboard - 10 months ago

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