Outage in Validic

Validic Support Portal Page Load Issues

Resolved Minor
October 16, 2024 - Started 16 days ago - Lasted about 2 hours
Official incident page

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Outage Details

Validic is currently investigating a possible issue where pages in the Support Portal at https://help.validic.com may not be loading for some users. We will provide updates here as they are available.
Components affected
Validic Support Portal
Latest Updates ( sorted recent to last )
RESOLVED 16 days ago - at 10/16/2024 03:32PM

This incident has been resolved.

MONITORING 16 days ago - at 10/16/2024 01:56PM

Page loads are returning to the expected behavior in the Validic Support Portal. We will monitor for stability.

INVESTIGATING 16 days ago - at 10/16/2024 01:37PM

Validic is currently investigating a possible issue where pages in the Support Portal at https://help.validic.com may not be loading for some users.

We will provide updates here as they are available.

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