Outage in Validic

Validic Support Portal Page Load Issues

Resolved Minor
October 16, 2024 - Started about 1 year ago - Lasted about 2 hours
Official incident page

Incident Report

Validic is currently investigating a possible issue where pages in the Support Portal at https://help.validic.com may not be loading for some users. We will provide updates here as they are available.
Components affected
Validic Support Portal

Need to monitor Validic outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 10/16/2024 03:32PM

This incident has been resolved.

MONITORING about 1 year ago - at 10/16/2024 01:56PM

Page loads are returning to the expected behavior in the Validic Support Portal. We will monitor for stability.

INVESTIGATING about 1 year ago - at 10/16/2024 01:37PM

Validic is currently investigating a possible issue where pages in the Support Portal at https://help.validic.com may not be loading for some users.

We will provide updates here as they are available.

Latest Validic outages

Newest Legacy iOS Native SDK versions for Apple Health summary query optimization - 14 days ago
Polar requiring end user accept new terms for data syncs - about 2 months ago
Fitbit Nutrition Data Sync Errors - 3 months ago
Fitbit Data Delays - 3 months ago
Fitbit Data Delays - 4 months ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook