Outage in Validic

Fitbit Data Delays

Resolved Major

December 03, 2024 - Started over 1 year ago - Lasted 7 days
Official incident page

Incident Report

Validic is investigating possible issues with the delivery of data from Fitbit. As a result, you may see delays in receiving user data from Fitbit users and users may see issues when trying to sync to Fitbit. We will provide updates here when they are available.

Components affected

Validic Fitbit

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 12/10/2024 05:31PM

This incident has been resolved.

MONITORING over 1 year ago - at 12/03/2024 06:38PM

Fitbit has reported that this issue is resolved. Validic will continue to monitor as we do see data flow gradually returning to normal.

INVESTIGATING over 1 year ago - at 12/03/2024 02:22PM

Fitbit has confirmed that they are reporting a service outage via their status page. Validic will continue to monitor. https://status.fitbit.com/

INVESTIGATING over 1 year ago - at 12/03/2024 11:25AM

Validic is investigating possible issues with the delivery of data from Fitbit.

As a result, you may see delays in receiving user data from Fitbit users and users may see issues when trying to sync to Fitbit.

We will provide updates here when they are available.

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