Outage in Vanta
Duplicated Identity provider user records causing error and the Identity provider linked to Vanta test to show as "Needs attention"
Resolved MinorIncident Report
We have identified an issue where the Identity provider linked to Vanta test is in a "Needs attention" state with an Error fetching data due to duplicated records of users being pulled in from a connected Identity provider integration. This also may impact users being out of sync with the Identity provider due to the error fetching data. This is affecting a subset of customers using an Identity Provider integration.
Our team is investigating the root cause and will provide an update as soon as possible.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 03/10/2025 03:57PM
Our Engineering team has implemented a fix and this issue is now resolved. Please don't hesitate to reach out to our Support team if you continue to encounter any issues with the Identity provider linked to Vanta test.
IDENTIFIED
about 1 year ago - at 03/05/2025 08:08PM
Vanta engineers have identified the issue and are working to implement a fix. We'll continue to provide updates as they become available.
INVESTIGATING
about 1 year ago - at 03/05/2025 04:29PM
We have identified an issue where the Identity provider linked to Vanta test is in a "Needs attention" state with an Error fetching data due to duplicated records of users being pulled in from a connected Identity provider integration. This also may impact users being out of sync with the Identity provider due to the error fetching data. This is affecting a subset of customers using an Identity Provider integration.
Our team is investigating the root cause and will provide an update as soon as possible.
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