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Outage in Vasion

Windows client 25.0.0.1022 causing spike in network traffic

Resolved Minor
May 18, 2024 - Started over 1 year ago - Lasted 19 days
Official incident page

Incident Report

We are seeing issues with client version 25.0.0.1022, where the client is doing a 'full' state check-in every 7.5 seconds even when it has no work to do. This is causing a significant increase in traffic. Please update clients to version 25.0.0.1025 to mitigate this issue as soon as possible.

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 06/05/2024 01:47PM

This incident has been resolved.

MONITORING over 1 year ago - at 05/20/2024 12:38PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 05/17/2024 09:02PM

We are seeing issues with client version 25.0.0.1022, where the client is doing a 'full' state check-in every 7.5 seconds even when it has no work to do. This is causing a significant increase in traffic. Please update clients to version 25.0.0.1025 to mitigate this issue as soon as possible.

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