Outage in Veeva

Vault Performance Degradation/Partial Outage affecting PODs in Regions Vault-AP PODs, Vault-EU PODs, Vault-US PODs

Resolved Minor
June 13, 2023 - Started over 2 years ago - Lasted about 2 hours

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Outage Details

Veeva Vault Engineers are investigating increased error rates across Veeva Vault PODs which may cause intermittent degraded performance.  Services impacted include Clinical AI.  Veeva engineering teams are working to return the service to normal as quickly as possible.
Components affected
Veeva VV1-1090 Veeva VV1-1089 Veeva VV2-2092 Veeva VV2-2091 Veeva VV1-23 Veeva VV2-2087 Veeva VV2-2085 Veeva VV1-21 Veeva VV1-22 Veeva VV1-1152 Veeva VV1-1153 Veeva VV1-1154 Veeva VV1-1155 Veeva VV1-24 Veeva VV1-1156 Veeva VV1-1158 Veeva VV1-9 Veeva VV2-41 Veeva VV2-44 Veeva VV2-28 Veeva VV1-6 Veeva VV2-31 Veeva VV2-2060 Veeva VV3-3124 Veeva VV2-2132 Veeva VV1-1065 Veeva VV1-1066 Veeva VV1-1068 Veeva VV1-1069 Veeva VV1-1073 Veeva VV1-1145 Veeva VV1-1146 Veeva VV1-1148 Veeva VV1-1149 Veeva VV1-1150 Veeva VV2-2124 Veeva VV2-2125 Veeva VV1-1058 Veeva VV3-3048 Veeva VV1-4 Veeva VV2-29 Veeva VV2-30 Veeva VV3-3057 Veeva Vault-US PODs Veeva VV1-14 Veeva VV2-2056 Veeva VV3-3123 Veeva VV1-15 Veeva VV1-1084 Veeva VV1-1088 Veeva VV1-1151 Veeva VV1-1074 Veeva VV1-1076 Veeva VV1-25 Veeva VV1-1051 Veeva VV2-2126 Veeva VV2-2127 Veeva VV1-1053 Veeva VV2-2133 Veeva VV1-1054 Veeva VV2-2128 Veeva VV2-2129 Veeva VV1-1121 Veeva VV1-1122 Veeva VV1-39 Veeva VV1-1061 Veeva VV2-2131 Veeva VV1-1094 Veeva VV1-1110 Veeva VV1-1111 Veeva VV1-1120 Veeva VV3-3096 Veeva VV1-1159 Veeva VV1-1160 Veeva VV1-40 Veeva VV2-2120 Veeva VV1-42 Veeva VV2-2121 Veeva VV1-43 Veeva VV2-2122 Veeva VV1-1045 Veeva VV2-2130 Veeva VV1-1 Veeva VV2-10 Veeva VV3-3120 Veeva VV3-3121 Veeva VV1-13 Veeva VV2-2050 Veeva VV3-3122 Veeva VV1-1077 Veeva VV1-1078 Veeva VV1-1082 Veeva VV3-33 Veeva VV1-2 Veeva VV2-35 Veeva VV1-1046 Veeva VV2-2075 Veeva VV1-20 Veeva VV2-2083 Veeva VV2-2063 Veeva VV3-3125 Veeva VV1-17 Veeva VV2-2070 Veeva VV1-18 Veeva VV2-2072 Veeva VV1-19 Veeva VV1-26 Veeva VV2-2095 Veeva VV1-37 Veeva VV2-2097 Veeva VV1-38 Veeva VV2-2098 Veeva Vault-EU PODs Veeva VV3-3064 Veeva VV1-7 Veeva VV2-32 Veeva VV3-3086 Veeva VV1-8 Veeva VV1-16 Veeva VV1-1139 Veeva VV2-27 Veeva VV3-34 Veeva VV1-3 Veeva VV1-1124 Veeva VV1-1126 Veeva VV1-1127 Veeva VV1-1128 Veeva VV1-1129 Veeva VV1-1130 Veeva VV1-1131 Veeva VV1-1133 Veeva VV1-1134 Veeva VV1-1135 Veeva VV1-1136 Veeva VV1-1137 Veeva VV1-1138 Veeva VV1-1140 Veeva VV2-2134 Veeva VV1-1144 Veeva VV1-1142 Veeva VV2-2080 Veeva VV1-1055 Veeva VV1-1062 Veeva VV1-1079 Veeva VV1-1081 Veeva Vault Veeva VV1-1132 Veeva VV1-1052 Veeva VV1-1049 Veeva VV1-1067 Veeva Vault-AP PODs Veeva VV3-3099 Veeva VV1-1157 Veeva VV2-2047 Veeva VV1-11 Veeva VV1-12 Veeva VV1-5
Latest Updates ( sorted recent to last )
INFORMATIONAL over 2 years ago - at 06/13/2023 07:18PM

Veeva Vault Engineers are investigating increased error rates across Veeva Vault PODs which may cause intermittent degraded performance.  Services impacted include Clinical AI.  Veeva engineering teams are working to return the service to normal as quickly as possible.

INFORMATIONAL over 2 years ago - at 06/13/2023 08:07PM

Veeva Vault Engineers are continuing to investigate increased error rates across Veeva Vault PODs.  Intermittent performance degradations are impacting Align, Clinical AI, and Renditions.  Veeva engineering teams are working to return the service to normal as quickly as possible.

INFORMATIONAL over 2 years ago - at 06/13/2023 08:19PM

Updating incident to a partial outage impacting Align, Clinical AI, and Renditions.

INFORMATIONAL over 2 years ago - at 06/13/2023 08:47PM

Services are quickly recovering.  Veeva Engineers are continuing to closely monitor as we continue toward full recovery.  All services are now online.  

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