Outage in Veeva

Veeva CRM - Salesforce Service Disruption

Resolved Minor
November 15, 2024 - Started 12 months ago - Lasted about 8 hours
Official incident page

Incident Report

Customers in the Asia Pacific region may not be able to access Salesforce due to a service disruption on multiple Salesforce instances. Our engineers are currently working with Salesforce to determine a resolution.Salesforce is posting updates here: https://status.salesforce.com/generalmessages/1476
Components affected
Veeva CRM Veeva CRM-10 Veeva CRM-30 Veeva CRM-06 Veeva CRM-05

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Latest Updates ( sorted recent to last )
INFORMATIONAL 12 months ago - at 11/15/2024 06:46AM

Customers in the Asia Pacific region may not be able to access Salesforce due to a service disruption on multiple Salesforce instances. Our engineers are currently working with Salesforce to determine a resolution.Salesforce is posting updates here: https://status.salesforce.com/generalmessages/1476

INFORMATIONAL 12 months ago - at 11/15/2024 09:30AM

Salesforce is now posting updates to this incident here:  https://status.salesforce.com/incidents/13457Affected Salesforce instances are now listed and this may now affect customers in all regions.

INFORMATIONAL 12 months ago - at 11/15/2024 01:59PM

Salesforce confirmed their rollback successfully resolves the issue and the team will continue to implement the rollback across the remaining instances.Continuous updates are being posted here: https://status.salesforce.com/incidents/13457

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