Outage in Veeva
Veeva Maintenance - MySQL 26R1.0 Upgrade
Resolved Minor
April 14, 2026 - Started 23 days ago
- Lasted 7 days
Incident Report
Summary AI Generated
Veeva performed a scheduled MySQL 26R1.0 upgrade across multiple regions on April 14-15, affecting various Safety, LIMS, and RegOne PODs in APAC, EU, and US regions. The maintenance was conducted in phases with an estimated 60-minute duration per region, potentially causing brief service interruptions. The upgrade was completed as planned with no expected downtime beyond the short interruptions during the maintenance windows.
Veeva Release Notification
The Veeva MySQL system is scheduled to be upgraded to the latest general release.
There is no expected downtime however, a short service interruption may be experienced.
What: MySQL 26R1.0
When:
Tuesday, April 14
APAC
at 11:00 am PDT / April 15 at
3:00 am JST
Affected Safety PODs: VV3-3120, VV3-3131
EU/US
at 6:00 pm PDT / April 15 at 3:00 am CEST
Affected Safety & LIMS PODs:
VV2-2075, VV2-2156, VV2-2162, VV1-1157, VV1-1067, VV1-1142, VV1-1150, VV1-1169, VV1-1176, VV1-1181, VV2-2063, VV2-2158, VV2-2159, VV2-2160, VV2-2161,
VV1-1173, VV1-1211, VV1-1221
EU/US
at 7:00 pm PDT / April 15 at 4:00 am CEST
Affected RegOne PODs:
VV1-1061, VV1-1202, VV2-2121, VV2-2153
Estimated Duration: 60 minutes
Click here to learn how to find your Vault's POD location.
For up-to-date information on Veeva Systems' service status, see the
Veeva Trust Site .
If you have any further questions, please submit a ticket with Veeva Product Support .
Components affected
Veeva Vault Veeva Vault-US PODs Veeva Vault-EU PODs Veeva Vault-AP PODs Veeva VV3-3120 Veeva VV2-2063 Veeva VV2-2075 Veeva VV2-2121 Veeva VV1-1061 Veeva VV1-1067 Veeva VV1-1142 Veeva VV1-1150 Veeva VV1-1157Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
23 days ago - at 04/14/2026 06:00PM
[in progress]
Veeva Release Notification
The Veeva MySQL system is scheduled to be upgraded to the latest general release.
There is no expected downtime however, a short service interruption may be experienced.
What: MySQL 26R1.0
When:
Tuesday, April 14
APAC
at 11:00 am PDT / April 15 at
3:00 am JST
Affected Safety PODs: VV3-3120, VV3-3131
EU/US
at 6:00 pm PDT / April 15 at 3:00 am CEST
Affected Safety & LIMS PODs:
VV2-2075, VV2-2156, VV2-2162, VV1-1157, VV1-1067, VV1-1142, VV1-1150, VV1-1169, VV1-1176, VV1-1181, VV2-2063, VV2-2158, VV2-2159, VV2-2160, VV2-2161,
VV1-1173, VV1-1211, VV1-1221
EU/US
at 7:00 pm PDT / April 15 at 4:00 am CEST
Affected RegOne PODs:
VV1-1061, VV1-1202, VV2-2121, VV2-2153
Estimated Duration: 60 minutes
Click here to learn how to find your Vault's POD location.
For up-to-date information on Veeva Systems' service status, see the
Veeva Trust Site .
If you have any further questions, please submit a ticket with Veeva Product Support .
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