Outage in Veeva
Send Email Performance Degradation in Vault CRM US Region
Resolved Minor
August 21, 2026 - Started 3 days ago
- Lasted about 8 hours
Incident Report
Summary AI Generated
**Veeva Vault CRM** experienced intermittent performance degradation over approximately 8 hours, during which Approved Emails failed to send immediately and were instead moved to a Saved status. The issue affected the US region's email sending functionality within Vault CRM. Veeva engineering teams worked to restore normal service operations.
Vault CRM is currently experiencing intermittent degraded performance when sending Approved Emails. Emails are not immediately sending and moving to the Saved status. Veeva engineering teams are working to return the service to normal as quickly as possible.
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Latest Updates ( sorted recent to last )
3 days ago - at 08/21/2026 01:17PM
[in progress]
Vault CRM is currently experiencing intermittent degraded performance when sending Approved Emails. Emails are not immediately sending and moving to the Saved status. Veeva engineering teams are working to return the service to normal as quickly as possible.
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