Outage in Velocity Host

Intermittent network latency

Resolved Minor
April 12, 2020 - Started about 5 years ago
Official incident page

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Outage Details

We are currently investigating this issue.
Latest Updates ( sorted recent to last )
RESOLVED about 5 years ago - at 04/12/2020 10:30AM

The issue has been identified as a public facing VM with FireWall turned off.

Due to this attackers where able to trigger a UDP attack flooding public network traffic creating network latency.

The VM in question has been isolated, security increased and all outgoing traffic throttled.

thank you for your patience and enjoy the remainder of the long weekend.

(vh) Admin Team

INVESTIGATING about 5 years ago - at 04/12/2020 08:38AM

We have currently rate limited public internet for all public facing VM's while we track the network saturation point of origin.

Services are restored to full operation.

INVESTIGATING about 5 years ago - at 04/12/2020 08:25AM

Currently investigating network level attack.

INVESTIGATING about 5 years ago - at 04/12/2020 08:12AM

We are currently investigating this issue.

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