Outage in Vena Solutions

Issue Under Investigation – Vena Desktop Add-in

Resolved Minor
December 17, 2025 - Started 13 days ago - Lasted about 11 hours
Official incident page

Incident Report

We are currently investigating an issue affecting the latest version of the Vena Desktop Add-in where users with Excel set to non-English language are missing MDR mapping data in their templates. Our teams are actively analyzing the cause and will provide further updates as more information becomes available.
Components affected
Vena Solutions US1 Vena Solutions US2 Vena Solutions US3 Vena Solutions US4 Vena Solutions EU1 Vena Solutions EU2 Vena Solutions CA3 Vena Solutions SS

Need to monitor Vena Solutions outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
RESOLVED 13 days ago - at 12/18/2025 02:41AM

This incident has been resolved.

MONITORING 13 days ago - at 12/18/2025 02:25AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 13 days ago - at 12/17/2025 06:02PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 13 days ago - at 12/17/2025 03:43PM

We are currently investigating an issue affecting the latest version of the Vena Desktop Add-in where users with Excel set to non-English language are missing MDR mapping data in their templates. Our teams are actively analyzing the cause and will provide further updates as more information becomes available.

Latest Vena Solutions outages

Integration Channels – Clear Mapping Function - 15 days ago
V365 - Compatibility Error - 19 days ago
US1 - ETL Jobs Queued - 20 days ago
V365 Service Degradation - 28 days ago
ETL Jobs Queued - about 2 months ago

Status Aggregator for All Your Third-Party Services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5010 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook