Outage in Vena Solutions
Issue Under Investigation – Vena Desktop Add-in
Resolved MinorIncident Report
We are currently investigating an issue affecting the latest version of the Vena Desktop Add-in where users with Excel set to non-English language are missing MDR mapping data in their templates. Our teams are actively analyzing the cause and will provide further updates as more information becomes available.
Components affected
Vena Solutions US1 Vena Solutions US2 Vena Solutions US3 Vena Solutions US4 Vena Solutions EU1 Vena Solutions EU2 Vena Solutions CA3 Vena Solutions SSNeed to monitor Vena Solutions outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 12/18/2025 02:41AM
This incident has been resolved.
MONITORING
about 2 months ago - at 12/18/2025 02:25AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 2 months ago - at 12/17/2025 06:02PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 2 months ago - at 12/17/2025 03:43PM
We are currently investigating an issue affecting the latest version of the Vena Desktop Add-in where users with Excel set to non-English language are missing MDR mapping data in their templates. Our teams are actively analyzing the cause and will provide further updates as more information becomes available.
Latest Vena Solutions outages
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US5 - ETL and Vena Tables issue - 19 days ago
Unable to login - US1 - 22 days ago
Integration Channels – Clear Mapping Function - 2 months ago
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