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Outage in Vercel

Support cases cannot be submitted

Resolved Minor
May 18, 2026 - Started about 1 hour ago - Lasted 41 minutes
Official incident page

Incident Report

Summary AI Generated

Vercel experienced an issue where users were unable to submit support cases through the dashboard. The problem prevented customers from accessing support functionality for 41 minutes. The issue was resolved after implementing a fix, restoring the ability to create new support cases.

We are investigating an issue where support cannot be submitted through the dashboard.

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Latest Updates ( sorted recent to last )
RESOLVED 27 minutes ago - at 05/18/2026 03:41PM

The incident is resolved and support cases can be submitted again.

MONITORING about 1 hour ago - at 05/18/2026 03:17PM

We have implemented a fix. New support cases can be created. We continue to monitor.

INVESTIGATING about 1 hour ago - at 05/18/2026 03:00PM

We are investigating an issue where support cannot be submitted through the dashboard.

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