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Outage in Veriff

Our service is experiencing issues

Resolved Minor
April 22, 2026 - Started 9 days ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating potential degraded performance with API. Our team is working on identifying root cause of the issue that is contributing to increased latency/ errors on requests to public API and will provide an update shortly.
Components affected
Veriff API

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Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 04/22/2026 01:00PM

We have confirmed that the issue is fully resolved.

System metrics have returned to normal and all services are operational.

Thank you for your patience with us.

INVESTIGATING 9 days ago - at 04/22/2026 12:16PM

We are currently investigating potential degraded performance with API.

Our team is working on identifying root cause of the issue that is contributing to increased latency/ errors on requests to public API and will provide an update shortly.

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