Outage in Verifiable
Salesforce dependency disruption
Resolved MajorIncident Report
Summary AI Generated
Verifiable experienced a 6.6-hour major incident caused by a Salesforce service disruption, resulting in delays, intermittent errors, and temporary unavailability of Salesforce-dependent features and workflows. Salesforce rolled out a fix that stabilized most instances, with service health confirmed stable before full resolution was declared. The incident was resolved after Salesforce confirmed performance had returned to expected levels, with a post-incident review planned to identify the root cause and prevent recurrence.
Salesforce is experiencing an ongoing service disruption that may cause delays, intermittent errors, or temporary unavailability in features and workflows that depend on Salesforce.
Salesforce is rolling out a fix and reports that most affected instances are recovering. Some instances continue to experience errors while additional recovery steps are completed. A full resolution time has not yet been confirmed.
Further updates will be shared as more information becomes available.
https://status.salesforce.com/incidents/20004433
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Latest Updates ( sorted recent to last )
RESOLVED
about 3 hours ago - at 09/16/2026 07:35PM
Resolved Salesforce dependency disruption
Salesforce has confirmed that service stability and performance have returned to expected levels and has declared the incident resolved. We are closing this incident.
Salesforce will conduct a review to determine the underlying cause and identify measures to prevent recurrence.
MONITORING
about 5 hours ago - at 09/16/2026 05:35PM
Monitoring — Salesforce dependency recovery
Salesforce reports that service health has remained stable since 15:26 UTC, with no confirmed ongoing impact related to this incident. The mitigation remains in place while Salesforce completes final validation and applies additional preventive measures.
We are keeping this incident open pending confirmation of full resolution and will share further updates as available.
https://status.salesforce.com/incidents/20004433
IDENTIFIED
about 10 hours ago - at 09/16/2026 12:58PM
Salesforce is experiencing an ongoing service disruption that may cause delays, intermittent errors, or temporary unavailability in features and workflows that depend on Salesforce.
Salesforce is rolling out a fix and reports that most affected instances are recovering. Some instances continue to experience errors while additional recovery steps are completed. A full resolution time has not yet been confirmed.
Further updates will be shared as more information becomes available.
https://status.salesforce.com/incidents/20004433
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