Outage in Verisk Insurance Solutions - ISO

Degraded Performance - Buildfax Data Access Portal Web

Resolved Minor

October 27, 2025 - Started 5 months ago - Lasted about 2 hours
Official incident page

Incident Report

Please be advised we are currently investigating degraded performance impacting Buildfax Data Access Portal Web. We will provide updates as the investigate this issue.

Components affected

Verisk Insurance Solutions - ISO Buildfax Data Access Portal Web

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Latest Updates ( sorted recent to last )

RESOLVED 5 months ago - at 10/27/2025 07:39PM

Please be advised, Buildfax Data Access Portal Web experienced an intermittent service issue that started at 12:44 PM ET and service was restored at 3:15 PM ET. We thank you for your patience and apologize for any inconvenience this issue may have caused.

IDENTIFIED 5 months ago - at 10/27/2025 06:53PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 5 months ago - at 10/27/2025 05:39PM

Please be advised we are currently investigating degraded performance impacting Buildfax Data Access Portal Web. We will provide updates as the investigate this issue.

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