Outage in Verisk Insurance Solutions - ISO

Degraded Performance - Buildfax Data Access Portal Web

Resolved Minor
October 27, 2025 - Started about 2 months ago - Lasted about 2 hours
Official incident page

Incident Report

Please be advised we are currently investigating degraded performance impacting Buildfax Data Access Portal Web. We will provide updates as the investigate this issue.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/27/2025 07:39PM

Please be advised, Buildfax Data Access Portal Web experienced an intermittent service issue that started at 12:44 PM ET and service was restored at 3:15 PM ET. We thank you for your patience and apologize for any inconvenience this issue may have caused.

IDENTIFIED about 2 months ago - at 10/27/2025 06:53PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 months ago - at 10/27/2025 05:39PM

Please be advised we are currently investigating degraded performance impacting Buildfax Data Access Portal Web. We will provide updates as the investigate this issue.

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