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Outage in Verity

Increased classification latency in the image endpoint

Resolved Major
October 20, 2025 - Started 6 months ago - Lasted about 11 hours
Official incident page

Incident Report

We are currently experiencing delays in classification processing on our platform. Our team is actively investigating the issue and working to identify the impacted pipelines. We will provide updates here, including details on the affected areas and timelines for resolution, as they become available. Thank you for your patience.

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Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 10/20/2025 11:49PM

This incident has been resolved.

MONITORING 6 months ago - at 10/20/2025 06:29PM

We are now within normal latency limits for the image endpoint and will keep monitoring the systems.

IDENTIFIED 6 months ago - at 10/20/2025 02:04PM

We are still facing increased classification latencies as our cloud provider is working through a mitigation.

IDENTIFIED 6 months ago - at 10/20/2025 12:32PM

We are facing increased classification latency due to an issue with one of our vendors. The issue has been identified and the cloud provider is working through a mitigation. For more information, please visit: https://health.aws.amazon.com/health/status.

INVESTIGATING 6 months ago - at 10/20/2025 12:29PM

We are currently experiencing delays in classification processing on our platform. Our team is actively investigating the issue and working to identify the impacted pipelines. We will provide updates here, including details on the affected areas and timelines for resolution, as they become available. Thank you for your patience.

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