Outage in Verkada Command

Access groups not being populated from SCIM sources

Resolved Minor

July 15, 2025 - Started 7 months ago - Lasted about 2 hours
Official incident page

Incident Report

For organizations that use SCIM syncing, access groups are not being populated.

Components affected

Verkada Command Access Control

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Latest Updates ( sorted recent to last )

RESOLVED 7 months ago - at 07/15/2025 07:07PM

This is now resolved.

MONITORING 7 months ago - at 07/15/2025 06:30PM

A fix has been implemented and we are now processing a backlog of messages.

IDENTIFIED 7 months ago - at 07/15/2025 04:44PM

For organizations that use SCIM syncing, access groups are not being populated.

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