Outage in Verkada Command
Unable to open chat conversations with Verkada Support
Resolved MinorIncident Report
Our 3rd party provider is currently working through an outage. During this time, users will be unable to contact Verkada Support through chat.
If you need support, reach out to support@verkada.com or give us a call:
North America: +1 (650) 514-2500
Europe: +44 (0)20 3048 6050
Asia / Pacific: +61 (2725) 99300
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 10/20/2025 01:19PM
This incident has been resolved.
MONITORING
5 days ago - at 10/20/2025 12:26PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
6 days ago - at 10/20/2025 07:38AM
Our 3rd party provider is currently working through an outage. During this time, users will be unable to contact Verkada Support through chat.
If you need support, reach out to support@verkada.com or give us a call:
North America: +1 (650) 514-2500
Europe: +44 (0)20 3048 6050
Asia / Pacific: +61 (2725) 99300
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