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Outage in Verkada Command

User management page is taking a long time to show new users

Resolved Minor
April 17, 2026 - Started 24 days ago - Lasted 35 minutes
Official incident page

Incident Report

Summary AI Generated

The Verkada Command user management page experienced slow loading times when displaying new users for 35 minutes. The issue was identified and a fix was implemented, with the service returning to normal operation after monitoring confirmed the resolution.

We are currently investigating this issue.

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Latest Updates ( sorted recent to last )
RESOLVED 24 days ago - at 04/17/2026 07:31PM

This incident has been resolved.

MONITORING 24 days ago - at 04/17/2026 07:18PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 24 days ago - at 04/17/2026 07:08PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 24 days ago - at 04/17/2026 06:57PM

We are currently investigating this issue.

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