Outage in verloop

Degraded performance on chat and voice calls.

Resolved Minor

December 09, 2024 - Started 5 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are working on the issue with the DB on Verloop side, we are trying to restore services as of now.

Components affected

verloop Web Chat verloop Dashboard verloop Voice

Latest Updates ( sorted recent to last )

RESOLVED 5 months ago - at 12/09/2024 09:04AM

This issue has been resolved.

IDENTIFIED 5 months ago - at 12/09/2024 08:33AM

We are getting the services failover to back up instances.

IDENTIFIED 5 months ago - at 12/09/2024 07:54AM

We are working on the issue with the DB on Verloop side, we are trying to restore services as of now.

Latest verloop outages

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Whatsapp messaging is affected. - 8 months ago

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