Outage in verloop

Degraded performance on chat and voice calls.

Resolved Minor

December 09, 2024 - Started over 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

We are working on the issue with the DB on Verloop side, we are trying to restore services as of now.

Components affected

verloop Web Chat verloop Dashboard verloop Voice

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 12/09/2024 09:04AM

This issue has been resolved.

IDENTIFIED over 1 year ago - at 12/09/2024 08:33AM

We are getting the services failover to back up instances.

IDENTIFIED over 1 year ago - at 12/09/2024 07:54AM

We are working on the issue with the DB on Verloop side, we are trying to restore services as of now.

Latest verloop outages

Verloop bots on India / US region are down. - about 1 year ago

MENA Region BOTS and Agent Portal is down. - about 1 year ago

Global Whatsapp messaging issues. - about 1 year ago

Whatsapp business management api's failing (EditTemplate / Fetchall flows / create template / fetch template etc) - over 1 year ago

Whatsapp messaging is affected. - over 1 year ago

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