Outage in verloop

Global Whatsapp messaging issues.

Resolved Major
December 11, 2024 - Started 11 months ago - Lasted about 10 hours
Official incident page

Incident Report

We are seeing increased number of errors from META API for sending messages and getting updates from META. We are closely monitoring the situation and will update soon on the developments.
Components affected
verloop Whatsapp

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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 12/12/2024 04:57AM

This incident has been resolved.

MONITORING 11 months ago - at 12/12/2024 02:49AM

The issue has been resolved and we are monitoring the recovery of GRAPH API's of whatsapp.

INVESTIGATING 11 months ago - at 12/11/2024 06:51PM

We are seeing increased number of errors from META API for sending messages and getting updates from META. We are closely monitoring the situation and will update soon on the developments.

Latest verloop outages

Verloop bots on India / US region are down. - 9 months ago
MENA Region BOTS and Agent Portal is down. - 10 months ago
Degraded performance on chat and voice calls. - 11 months ago
Whatsapp business management api's failing (EditTemplate / Fetchall flows / create template / fetch template etc) - 11 months ago
Whatsapp messaging is affected. - about 1 year ago

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