Outage in Versapay

Investigating ACH Payment Failures with Collaborative AR and Payment Gateway

Resolved Minor
April 25, 2025 - Started about 1 month ago - Lasted about 9 hours
Official incident page

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Outage Details

We’re experiencing a potential ACH payment issue with collaborative AR and Payment Gateway. We'll provide an update as soon as more information becomes available.
Latest Updates ( sorted recent to last )
RESOLVED 30 days ago - at 04/25/2025 09:28PM

We have not observed any recurrence of the issue and have identified any affected clients and are working directly with them on further action required as necessary.

MONITORING 30 days ago - at 04/25/2025 02:58PM

A fix has been implemented, and we are monitoring the results. The team is now working on re-submitting any ACH payments that failed.

INVESTIGATING about 1 month ago - at 04/25/2025 12:48PM

We’re experiencing a potential ACH payment issue with collaborative AR and Payment Gateway. We'll provide an update as soon as more information becomes available.

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