Outage in Versapay
Collaborative AR - Multi-Invoice Payment Issues
Resolved MinorIncident Report
We’ve identified an issue affecting a few payment transactions that include multiple invoices where the order number is unusually long. To avoid this, the workaround is to pay the invoices individually. Our team is actively working on a fix to resolve this.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 09/08/2025 10:02PM
The payments issue is resolved.
Users can now issue payments without issue.
We apologize for any inconvenience this has caused. If you have any questions, please contact support@versapay.com.
INVESTIGATING
about 2 months ago - at 09/08/2025 08:50PM
We’ve identified an issue affecting a few payment transactions that include multiple invoices where the order number is unusually long. To avoid this, the workaround is to pay the invoices individually. Our team is actively working on a fix to resolve this.
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