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Outage in Versapay

Identified Service Disruption

Resolved Major
October 05, 2026 - Started 15 days ago - Lasted about 2 hours
Official incident page

Incident Report

We have identified an issue with a payment service that is impacting the processing of payment transactions. Our engineering teams are actively investigating and working to mitigate the issue. Customers may experience delays or interruptions in payment processing while we work to restore service. We will continue to provide updates as more information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED 15 days ago - at 10/05/2026 12:16PM

The issue impacting payment transaction processing has been resolved. Payment processing services are operating normally, and we have not observed any further issues following the remediation.

We will continue to monitor the platform to ensure ongoing stability. Thank you for your patience while we worked to resolve this issue.

MONITORING 15 days ago - at 10/05/2026 11:21AM

We've implemented a remediation that addressed the issue impacting payment transaction processing. Users should now see payment transactions processing successfully. Our teams are closely monitoring to ensure payment processing remains stable and operating normally. We'll provide an update as soon as more information becomes available.

MONITORING 15 days ago - at 10/05/2026 11:20AM

We've implemented a remediation that addressed the issue impacting payment transaction processing. Users should now see payment transactions processing successfully. Our teams are closely monitoring to ensure payment processing remains stable and operating normally. We'll provide an update as soon as more information becomes available.

IDENTIFIED 15 days ago - at 10/05/2026 11:20AM

We've implemented a remediation that addressed the issue impacting payment transaction processing. Users should now see payment transactions processing successfully. Our teams are closely monitoring to ensure payment processing remains stable and operating normally. We'll provide an update as soon as more information becomes available.

IDENTIFIED 15 days ago - at 10/05/2026 10:55AM

We have identified an issue with a payment service that is impacting the processing of payment transactions.

Our engineering teams are actively investigating and working to mitigate the issue. Customers may experience delays or interruptions in payment processing while we work to restore service. We will continue to provide updates as more information becomes available.

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