Outage in Versapay

Versapay Autopay

Resolved Minor

June 10, 2026 - Started about 1 month ago - Lasted 7 days
Official incident page

Incident Report

We are currently investigating reports of an issue impacting portions of the Versapay platform, specifically related to Autopay functionality. Our Engineering teams are actively working to identify the root cause and assess the scope of impact. At this time, some users may experience intermittent disruptions or unexpected behaviour when processing payments. We will continue to provide updates as more information becomes available. We appreciate your patience while we work to resolve this issue.

Components affected

Versapay Payment Gateway (TPro4)

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 06/17/2026 03:48PM

This incident has been resolved.

MONITORING about 1 month ago - at 06/10/2026 09:52PM

The auto pay jobs are currently being re-run. We expect all auto pay jobs to be complete shortly.

INVESTIGATING about 1 month ago - at 06/10/2026 03:26PM

We are currently investigating reports of an issue impacting portions of the Versapay platform, specifically related to Autopay functionality. Our Engineering teams are actively working to identify the root cause and assess the scope of impact.

At this time, some users may experience intermittent disruptions or unexpected behaviour when processing payments.

We will continue to provide updates as more information becomes available. We appreciate your patience while we work to resolve this issue.

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