Outage in Very Good Security

Investigating a potential outage

Resolved Minor

April 07, 2025 - Started about 1 year ago - Lasted 36 minutes

Incident Report

We’re currently investigating reports of a potential service interruption with VGS services. We have recovered all VGS services. There are no issues at this moment.
We apologize for any inconvenience and will post another update within 30 minutes.

Components affected

Very Good Security HTTP Proxy Very Good Security SFTP Proxy Very Good Security TCP Proxy Very Good Security Managed File Tokenization Very Good Security Vault API Very Good Security Admin Dashboard Very Good Security Collect SDK Very Good Security Show SDK Very Good Security Platform Insights

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Latest Updates ( sorted recent to last )

about 1 year ago - at 04/08/2025 12:12AM

about 1 year ago - at 04/08/2025 12:42AM

All VGS services are presently operational. Our engineering team is actively investigating the cause of this issue.
We apologize for any inconvenience and will post another update within 30 minutes.

about 1 year ago - at 04/08/2025 01:09AM

All VGS services are presently operational. Our engineering team is actively investigating the cause of this issue.
We will post another update within 1 hour.

about 1 year ago - at 04/08/2025 01:39AM

We are observing a partial service disruption with VGS services. Our engineering team is actively investigating the cause of this issue.
We will post another update within 30 minutes.

Latest Very Good Security outages

Increased Latency in Sandbox Environment - 13 days ago

Increased Latency in Credential Management Platform (CMP) - 27 days ago

Issue with Network Token Payment Authorizations - about 1 month ago

Delayed NT Notifications (Card Management API v1 – CALM) - 3 months ago

Audit Logs unavailable for new vaults - 3 months ago

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