Outage in Very Good Security
Increased Mastercard enrollment errors
Resolved Minor
August 13, 2026 - Started 5 days ago
- Lasted about 4 hours
Incident Report
Summary AI Generated
**Very Good Security – Increased Mastercard Enrollment Errors** A minor incident lasting approximately 3.9 hours caused elevated error rates for a subset of Mastercard Account Updater enrollment requests in the Live environment. VGS engineers identified the root cause and applied a fix, after which error rates were monitored to confirm recovery. The incident was resolved with no indication of broader service impact beyond the affected enrollment requests.
We are investigating elevated error rates affecting a subset of Mastercard Account Updater enrollment requests in our Live environment. We will provide the next update within 30 minutes.
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Latest Updates ( sorted recent to last )
5 days ago - at 08/13/2026 06:34PM
We are investigating elevated error rates affecting a subset of Mastercard Account Updater enrollment requests in our Live environment. We will provide the next update within 30 minutes.
5 days ago - at 08/13/2026 07:15PM
Our engineering team has identified a likely cause of the elevated errors affecting a subset of Mastercard Account Updater requests and is working to confirm it and apply a fix. We will provide the next update within 45 minutes.
5 days ago - at 08/13/2026 08:01PM
Our engineering team has identified the issue and is working on a solution to resolve the subset of errors impacting Mastercard Account Updater enrollment requests. We will provide the next update within 1 hour.
5 days ago - at 08/13/2026 09:17PM
Our engineering team has applied a fix to resolve this issue. We are now monitoring error rates to confirm recovery. We will provide the next update within 1 hour.
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