Very Good Security's 3DS service experienced a 44-minute major disruption caused by a change to response formats from their 3DS provider. The incident affected production 3DS services until the team identified the root cause and deployed a fix. Services were confirmed recovered following the deployment, with active monitoring in place to ensure stability.
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We are currently experiencing an incident involving our production 3DS services caused by a recent change to response formats. Our team is actively working with our 3DS provider on a fix to address this issue. We will provide an update within the next 30 minutes.
We have identified the cause of the 3DS service disruption and a fix is being deployed to production now. We will confirm once recovery is complete and will provide another update within the next 30 minutes.
The fix has been deployed to production and 3DS services have recovered. We are actively monitoring to confirm stability and will provide a final update once the incident is resolved.
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