Outage in Vetspire

SEV-2 Cardconnect terminals are prompting tips at time of check out

Resolved Minor
February 08, 2024 - Started 11 months ago - Lasted 4 days
Official incident page

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Outage Details

We are aware of an issue with CardConnect terminals prompting for tips at the time of checkout and are investigating this
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 02/12/2024 04:06PM

This incident has been resolved.

MONITORING 10 months ago - at 02/12/2024 03:18PM

We are continuing to monitor for any further issues.

MONITORING 10 months ago - at 02/12/2024 03:18PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 11 months ago - at 02/09/2024 10:07PM

Our development team believes we have a fix for this issue, with the hope to deploy a fix on Monday 2/12/24

INVESTIGATING 11 months ago - at 02/08/2024 03:35PM

We are aware of an issue with CardConnect terminals prompting for tips at the time of checkout and are investigating this

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