Outage in Vetspire

SEV-2 Full medical records timing out

Resolved Minor

February 13, 2025 - Started 3 months ago - Lasted 21 days
Official incident page

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Outage Details

We are currently investigating an issue with Full Medical Records timing out when downloading or sending.

Components affected

Vetspire Web UI

Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 03/06/2025 04:39PM

This incident has been resolved.

IDENTIFIED 2 months ago - at 02/28/2025 08:48PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 2 months ago - at 02/14/2025 07:54PM

Our development teams are still investigating this issue.

INVESTIGATING 3 months ago - at 02/13/2025 06:48PM

We are currently investigating an issue with Full Medical Records timing out when downloading or sending.

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