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Outage in Vetspire

SEV:1 Unable to select times when rescheduling appointments

Resolved Minor
May 29, 2025 - Started 11 months ago - Lasted about 8 hours
Official incident page

Incident Report

We are currently investigating the issue.
Components affected
Vetspire Web UI

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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 05/29/2025 08:59PM

This incident has been resolved.

MONITORING 11 months ago - at 05/29/2025 08:40PM

We are continuing to monitor for any further issues.

MONITORING 11 months ago - at 05/29/2025 03:28PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 11 months ago - at 05/29/2025 02:46PM

We have upgraded this to an SEV: 1 and identified that the root cause. The developers are working on a solution as quickly as possible to solve the problem.

INVESTIGATING 11 months ago - at 05/29/2025 01:19PM

We are currently investigating the issue.

Latest Vetspire outages

Limited Accessibility - 17 days ago
Partial IDEXX Outage - about 1 month ago

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