Outage in Vev

Database issues

Resolved Major
November 15, 2023 - Started about 1 year ago - Lasted about 8 hours
Official incident page

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Outage Details

We've pinpointed an issue within our database that's tied to access rules, and it appears to be originating within the Google Cloud Platform itself. Our team is actively exploring potential workarounds, while also engaging with Google Cloud Platform to gather additional information and resolve the issue.
Components affected
Vev Platform
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 11/16/2023 05:46AM

The incident has been successfully resolved by Google Cloud Platform at 03:44 CET. It appears that the issues were limited to authentication, ensuring that no data loss occurred during this period. Published content remained unaffected throughout the outage.

IDENTIFIED about 1 year ago - at 11/15/2023 10:30PM

Google has confirmed the issue, causing access problems for authenticated users trying to access our Firestore database. Unfortunately, there are no available workarounds at this time. We'll need to patiently await resolution from the Firebase team.

For more details, please refer to: https://status.firebase.google.com/incidents/JH8hiSsfnSZHMdZqFTaC

IDENTIFIED about 1 year ago - at 11/15/2023 09:57PM

We've pinpointed an issue within our database that's tied to access rules, and it appears to be originating within the Google Cloud Platform itself. Our team is actively exploring potential workarounds, while also engaging with Google Cloud Platform to gather additional information and resolve the issue.

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