Outage in vGRID Cloud Services

Issue with Hamilton vCenter Server

Resolved Minor
October 13, 2022 - Started about 2 years ago - Lasted about 2 hours
Official incident page

Need to monitor vGRID Cloud Services outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including vGRID Cloud Services, and never miss an outage again.
Start Free Trial

Outage Details

We have an issue with the Hamilton vCenter Virtual Appliance with services not starting. A "P1" support case has been logged with VMware to investigate and resolve this issue. While this is being worked on, access to the Hamilton Cloud Director portal has been suspended. Your VM's will continue to run normally and you will still be able to access them via SSH or RDP. However you will not be able to modify them or access via the Cloud Director console.
Components affected
vGRID Cloud Services vGRID Cloud Platform - Hamilton
Latest Updates ( sorted recent to last )
INVESTIGATING about 2 years ago - at 10/13/2022 07:15AM

We have an issue with the Hamilton vCenter Virtual Appliance with services not starting. A "P1" support case has been logged with VMware to investigate and resolve this issue.
While this is being worked on, access to the Hamilton Cloud Director portal has been suspended. Your VM's will continue to run normally and you will still be able to access them via SSH or RDP. However you will not be able to modify them or access via the Cloud Director console.

Latest vGRID Cloud Services outages

Windows 2022 Server will cease to boot with security violation error - almost 2 years ago
vGRID Internet Service - almost 2 years ago
vGRID IaaS Host failure - Hamilton Cloud Platform - almost 2 years ago
vGRID UFB - about 2 years ago
vGRID Voice Services - about 2 years ago

Start monitoring all your vendors in just 5 minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE