Outage in vGRID Cloud Services
vGRID Internet Service
Resolved MinorIncident Report
There are currently two outages with our upstream provider that occurred at 16:37 PM this afternoon caused by a potential fibre strike. All affected services have redundant paths that are up and running. There has been no impact to our services being delivered by vGRID.
The two outage are:
> Primary connection between Tauranga and Hamilton -- this has failed over to the secondary connection.
> Secondary Internet connection for Hamilton Data Center -- primary internet connections are up and running.
While this will not impact any of our services, we are at a slightly heighten risk due to the reduced redundancy. We will continue to monitor this situation through to resolution.
Components affected
vGRID Cloud Services Customer Portal vGRID Cloud Services Partner Portal vGRID Cloud Services vGRID Cloud Platform - Hamilton vGRID Cloud Services vGRID Voice Services vGRID Cloud Services UFB Network - Waikato vGRID Cloud Services vGRID Protect - Hamilton vGRID Cloud Services vGRID FTP Containers - Hamilton vGRID Cloud Services vGRID Cloud Connect - Hamilton vGRID Cloud Services UFB Network - Tauranga/BOP vGRID Cloud Services vGRID Cloud Backup Portal - HamiltonNeed to monitor vGRID Cloud Services outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 3 years ago - at 01/27/2023 07:21AM
The fibre has now been repaired and has been back online for the past hour. We are now back to have fully redundant links again.
MONITORING
about 3 years ago - at 01/26/2023 04:44AM
There are currently two outages with our upstream provider that occurred at 16:37 PM this afternoon caused by a potential fibre strike. All affected services have redundant paths that are up and running. There has been no impact to our services being delivered by vGRID.
The two outage are:
> Primary connection between Tauranga and Hamilton -- this has failed over to the secondary connection.
> Secondary Internet connection for Hamilton Data Center -- primary internet connections are up and running.
While this will not impact any of our services, we are at a slightly heighten risk due to the reduced redundancy. We will continue to monitor this situation through to resolution.
Latest vGRID Cloud Services outages
Windows 2022 Server will cease to boot with security violation error - almost 3 years ago
vGRID IaaS Host failure - Hamilton Cloud Platform - about 3 years ago
vGRID UFB - about 3 years ago
vGRID Voice Services - about 3 years ago
Issue with Hamilton vCenter Server - over 3 years ago
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