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Outage in Vibes

Carrier Latency: European and APAC Regions

Resolved Minor
August 10, 2025 - Started 8 months ago - Lasted 2 days
Official incident page

Incident Report

Our carrier partners for European and APAC regions have notified us that they are experiencing issues within their messaging platform. This may affect both inbound and outbound SMS messages, as well as DLR's. We are in direct contact with the carrier partner and will provide updates as they are received. IMPACT: SMS message latency on the carrier network for European and APAC regions. Messages both inbound and outbound to Vibes, as well as DLR's, may experience delays in being delivered. ACTION: No action is required by you at this time. All messages are being queued by Vibes and will be processed at the rate in which the carrier network is made available to Vibes.

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Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 08/12/2025 07:25PM

This incident has been resolved.

IDENTIFIED 8 months ago - at 08/10/2025 05:31PM

Our carrier partner has resolved the SMS message latency on their network.

All impacted messages have been delivered.
IMPACT: SMS message latency on European and APAC Destinations from 8:20 UTC to 14:14 UTC.

IDENTIFIED 8 months ago - at 08/10/2025 11:55AM

Our carrier partners for European and APAC regions have notified us that they are experiencing issues within their messaging platform. This may affect both inbound and outbound SMS messages, as well as DLR's. We are in direct contact with the carrier partner and will provide updates as they are received.

IMPACT: SMS message latency on the carrier network for European and APAC regions. Messages both inbound and outbound to Vibes, as well as DLR's, may experience delays in being delivered.

ACTION: No action is required by you at this time. All messages are being queued by Vibes and will be processed at the rate in which the carrier network is made available to Vibes.

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