Outage in Vidyard
Avatar and AI video generation
Resolved Minor
April 01, 2026 - Started about 1 month ago
- Lasted 34 minutes
Incident Report
Summary AI Generated
Vidyard experienced a 34-minute outage affecting AI video generation due to an issue with their upstream AI Avatar provider. The AI Video Generation component was impacted during this time. The issue was identified and resolved through collaboration with the upstream provider.
We've identified an issue with our upstream AI Avatar provider and are working with them towards a fix.
Components affected
Vidyard AI Video GenerationTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
IDENTIFIED
about 1 month ago - at 04/01/2026 06:44PM
We've identified an issue with our upstream AI Avatar provider and are working with them towards a fix.
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