Outage in Viedoc

Viedoc 3 Japan outage

Resolved Major
March 31, 2023 - Started over 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

Our upstream provider is experiencing network outages
Components affected
Viedoc 3 - Japan

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 03/31/2023 09:07PM

This incident has been resolved.

IDENTIFIED over 2 years ago - at 03/31/2023 08:19PM

Upstream provider technicians still sourcing new hardware.

IDENTIFIED over 2 years ago - at 03/31/2023 07:03PM

Upstream provider technicians are sourcing new hardware.

IDENTIFIED over 2 years ago - at 03/31/2023 06:46PM

Our upstream provider is experiencing network outages

Latest Viedoc outages

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Intermittent network disturbance to reach the Chinese instance - about 2 months ago
eTMF performance degradation on Europe server. - 3 months ago
Issues launching the TMF on the US instance - 7 months ago

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