Outage in Viedoc
Issues in China region
Resolved MajorIncident Report
We are currently investigating this issue, update coming soon.
Components affected
Viedoc Main portal (clinic/admin/designer) Viedoc Subject portal (Me) Viedoc Application programming interface (API) Viedoc Background processes (import/export/revisions/alerts/archive/disposal)Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 07/29/2026 05:06PM
The incident was identified as a problem within Azure Cloud China and we have confirmation now that the problem has been mitigated. Once we have a root-cause analysis we will update with an incident report.
We apologize for any inconvenience.
INVESTIGATING
9 days ago - at 07/29/2026 02:11PM
The issue correlates with a data center decommissioning in China and we are continuing to investigate.
INVESTIGATING
9 days ago - at 07/29/2026 01:35PM
We are currently investigating this issue, update coming soon.
Latest Viedoc outages
Batch upgrade after form revision clears data in repeating item groups on EU and US instances - about 2 months ago
Issues with randomization configuration approval and legacy medical coding tool on EU and US instances - 3 months ago
Operational disturbance observed on the European instance - 3 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
