Outage in Viirtue

Portal service degredation

Resolved Minor
September 18, 2025 - Started about 1 month ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently observing a degradation of portal service we are actively investigating and working on a solution
Components affected
Viirtue Manager Portal Viirtue New Jersey Data Center

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 09/18/2025 07:50PM

We are continuing to investigate the cause of the issue and continuing to monitor portal performance.

We will be publishing RCA once we have completed our investigation

MONITORING about 1 month ago - at 09/18/2025 06:50PM

We are still investigating the cause of the incident.

Service should be restored at this time

MONITORING about 1 month ago - at 09/18/2025 05:54PM

System performance should be improved we we are continuing to monitor

INVESTIGATING about 1 month ago - at 09/18/2025 05:48PM

We are seeing the system recovering and performance should be improving

INVESTIGATING about 1 month ago - at 09/18/2025 05:42PM

We are working on redirecting traffic to improve service

INVESTIGATING about 1 month ago - at 09/18/2025 05:23PM

We are actively pursuing the cause of the incident and have engaged our engineering partners. We are actively working to stabilize the portal, and the NJ core. updates to follow as we continue investigation.

INVESTIGATING about 1 month ago - at 09/18/2025 05:05PM

We are currently observing a degradation of portal service we are actively investigating and working on a solution

Latest Viirtue outages

Portal Outage - 23 days ago
SBUS Queuing issue - 2 months ago
Zeus outage - 2 months ago
Microcut in Florida Server - 3 months ago
Apollo - Fl Datacenter - 3 months ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook