Outage in Viirtue
Mobile Connect
Resolved MinorIncident Report
We are aware of an issue affecting new registrations and outbound calls for Mobile Connect users. Our engineers are actively working to resolve it.
Need to monitor Viirtue outages?
One place to monitor all your cloud vendors.
Get instant alerts when an outage is detected.
Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 11/21/2025 04:03PM
This incident has been resolved.
MONITORING
about 2 months ago - at 11/21/2025 03:37PM
The rollback has been completed and registrations for mobile connect are starting to show as valid. We are monitoring progress. Please open and close the mobile connect application if you experience an issue to force re-registration.
IDENTIFIED
about 2 months ago - at 11/21/2025 03:26PM
We discovered an issue in the Mobile Connect middleware update deployed last night. To prevent any disruption to your service, we are rolling back to the last known stable version. Our team is actively monitoring the process and will share updates as soon as they are available.
INVESTIGATING
about 2 months ago - at 11/21/2025 03:05PM
We are aware of an issue affecting new registrations and outbound calls for Mobile Connect users. Our engineers are actively working to resolve it.
Latest Viirtue outages
Core crash - 2 months ago
Portal Outage - 4 months ago
Portal service degredation - 4 months ago
SBUS Queuing issue - 5 months ago
Zeus outage - 5 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 5350 services available
Integrations with
