VIPRE Securemail Outbound processing delay

The issue affecting VIPRE Secure Mail has been resolved for new emails. Any outbound emails sent through the system are now processing as expected.

We are currently working to process emails sent during the outage. Please note that this may take some time to complete, and we appreciate your patience as we work through the backlog.

We apologize for any inconvenience this may have caused and thank you for your understanding. Further updates will be provided as needed.

Our engineering team has identified the root cause of the issue affecting VIPRE Secure Mail, where outbound emails sent through the service were not being processed as expected. The operations team is now actively implementing a fix to resolve the problem.

We sincerely apologize for any inconvenience this has caused and appreciate your continued patience as we work to fully restore service. Further updates will be provided as soon as the fix is completed.

Thank you for your understanding.

We are currently experiencing an issue with VIPRE Secure Mail, where outbound emails sent through the service are not being processed as expected. Our engineering team is investigating the root cause and working with the highest priority to resolve the problem.

We apologize for any inconvenience caused and appreciate your patience. Further updates will be provided as soon as new information becomes available.

Thank you for your understanding.