Outage in VIPRE Security

EU1 Archiving Platform

Resolved Minor
December 16, 2024 - Started 6 days ago - Lasted 22 minutes
Official incident page

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Outage Details

We are currently investigating an issue affecting the EU1 Email Archiving platform. Customers may experience bounce back notifications from Exchange however emails will be re-processed. Our team is working to identify and resolve the problem as quickly as possible. The archive portal remains available and emails are searchable.

We will provide updates as soon as we have more information. Thank you for your patience and understanding.
Latest Updates ( sorted recent to last )
6 days ago - at 12/16/2024 08:55AM

We are currently investigating an issue affecting the EU1 Email Archiving platform. Customers may experience bounce back notifications from Exchange however emails will be re-processed. Our team is working to identify and resolve the problem as quickly as possible. The archive portal remains available and emails are searchable.

We will provide updates as soon as we have more information. Thank you for your patience and understanding.

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