Outage in VIPRE Security

High Inbound Mail Queues

Resolved Minor

August 21, 2025 - Started 8 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently experiencing High Inbound Email queues resulting in some EU customers only experiencing a small amount of email processing delay.

This has been addressed and remedied, and processing queues are returning to normal.

Please do not hesitate to reach out to the Support team if you have any further queries.

Components affected

VIPRE Security VIPRE Email Security

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Latest Updates ( sorted recent to last )

8 months ago - at 08/21/2025 01:58PM

High Inbound Queue issue for a small subset of EU customers is now resolved. Email processing has returned to normal and we continue to monitor queues.

Please do reach out to the EU Support Team if you have any further questions.

8 months ago - at 08/21/2025 01:24PM

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