Outage in VIPRE Security

High Inbound Mail Queues

Resolved Minor
August 21, 2025 - Started 2 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently experiencing High Inbound Email queues resulting in some EU customers only experiencing a small amount of email processing delay.

This has been addressed and remedied, and processing queues are returning to normal.

Please do not hesitate to reach out to the Support team if you have any further queries.
Components affected
VIPRE Security VIPRE Email Security

Need to monitor VIPRE Security outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
2 months ago - at 08/21/2025 01:58PM

High Inbound Queue issue for a small subset of EU customers is now resolved. Email processing has returned to normal and we continue to monitor queues.

Please do reach out to the EU Support Team if you have any further questions.

2 months ago - at 08/21/2025 01:24PM

We are currently experiencing High Inbound Email queues resulting in some EU customers only experiencing a small amount of email processing delay.

This has been addressed and remedied, and processing queues are returning to normal.

Please do not hesitate to reach out to the Support team if you have any further queries.

Latest VIPRE Security outages

Solutions Portal – Multiple Course Function Failures - 7 days ago
Investigating Issues Impacting IES Product - 8 days ago
EMEA - Email Security Gateway - Sandbox delayed email - 13 days ago
EMEA - Email Security Gateway Portal - Slow Load Time or Timeout - 15 days ago
Mail delivery delay for EU-based customers - about 1 month ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook