Outage in VIPRE Security
EU1 Archiving Platform
Resolved Minor
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Outage Details
We will provide updates as soon as we have more information. Thank you for your patience and understanding.
Components affected
VIPRE Security VIPRE Email ArchivingLatest Updates ( sorted recent to last )
The issue affecting email processing has now been resolved, and new emails are being successfully processed into the archive. Our team has implemented the necessary fixes and will continue to monitor the system closely to ensure that the service remains stable and fully operational. We apologize for any inconvenience caused during this time and appreciate your patience and understanding. If you experience any further issues, please don’t hesitate to contact our support team.
We are currently investigating an issue affecting the EU1 Email Archiving platform. Customers may experience bounce back notifications from Exchange however emails will be re-processed. Our team is working to identify and resolve the problem as quickly as possible. The archive portal remains available and emails are searchable.
We will provide updates as soon as we have more information. Thank you for your patience and understanding.
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