Outage in VIPRE Security
EU1 Archiving Platform
Resolved Minor
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Outage Details
We are currently investigating an issue affecting the EU1 Email Archiving platform. Customers may experience bounce back notifications from Exchange however emails will be re-processed. Our team is working to identify and resolve the problem as quickly as possible. The archive portal remains available and emails are searchable.
We will provide updates as soon as we have more information. Thank you for your patience and understanding.
We will provide updates as soon as we have more information. Thank you for your patience and understanding.
Components affected
VIPRE Security VIPRE Email ArchivingLatest Updates ( sorted recent to last )
5 months ago - at 12/16/2024 09:23AM
The issue affecting email processing has now been resolved, and new emails are being successfully processed into the archive. Our team has implemented the necessary fixes and will continue to monitor the system closely to ensure that the service remains stable and fully operational. We apologize for any inconvenience caused during this time and appreciate your patience and understanding. If you experience any further issues, please don’t hesitate to contact our support team.
5 months ago - at 12/16/2024 08:55AM
We are currently investigating an issue affecting the EU1 Email Archiving platform. Customers may experience bounce back notifications from Exchange however emails will be re-processed. Our team is working to identify and resolve the problem as quickly as possible. The archive portal remains available and emails are searchable.
We will provide updates as soon as we have more information. Thank you for your patience and understanding.
Latest VIPRE Security outages
Outbound Email Rejections from O365 IPs - 3 days ago
Intermittent Access Issues with Email Security Portal - about 2 months ago
Sign-In Issues on Email Security Portal (Europe) - about 2 months ago
SecureMail Legacy Plugin v1.1.x - 2 months ago
Issue Accessing VIPRE Email Security Portal - 2 months ago
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