Outage in VirtualPostMail

Login and Image Loading not working

Resolved Minor

June 13, 2023 - Started almost 3 years ago - Lasted about 1 hour
Official incident page

Incident Report

There is currently an outage occurring at our cloud service provider, Amazon Web Services. Due to their outage, parts of our system is currently not functioning, including login and image loading. They have identified the issue and is fixing this. We do not yet know the time it will take for them to fix this, but we will keep you updated. This will also affect some of our request processing, so mail and scanning/shipping requests may be delayed.

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Latest Updates ( sorted recent to last )

RESOLVED almost 3 years ago - at 06/13/2023 09:14PM

Site is now up and running. Thank you for your patience.

IDENTIFIED almost 3 years ago - at 06/13/2023 08:22PM

There is currently an outage occurring at our cloud service provider, Amazon Web Services. Due to their outage, parts of our system is currently not functioning, including login and image loading. They have identified the issue and is fixing this. We do not yet know the time it will take for them to fix this, but we will keep you updated.

This will also affect some of our request processing, so mail and scanning/shipping requests may be delayed.

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