Outage in Visma

Issue with employee list in new Payroll UI

Resolved Minor
October 21, 2022 - Started about 2 years ago - Lasted about 9 hours
Official incident page

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Outage Details

We see that some customers experience errors when showing the list of employees/payslips in the new Payroll UI.
Components affected
Visma .net PayrollGO
Latest Updates ( sorted recent to last )
MONITORING about 2 years ago - at 10/21/2022 04:53PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 years ago - at 10/21/2022 10:53AM

We have fixed the issue that caused the system to fail for certain customers, but we also see that not all customers will see their employees. We continue to work on a fix for this issue.

IDENTIFIED about 2 years ago - at 10/21/2022 08:11AM

We have identified the source of this issue, and are working on a fix.

INVESTIGATING about 2 years ago - at 10/21/2022 08:10AM

We see that some customers experience errors when showing the list of employees/payslips in the new Payroll UI.

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