Outage in Visma

Investigating an issue in Visma eAccounting and Lön Smart

Resolved Major
January 25, 2023 - Started over 2 years ago - Lasted about 4 hours
Official incident page

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Outage Details

We are currently investigating a service disruption in Visma eAccounting and Lön Smart.
Components affected
Visma eAccounting Time / Visma eEkonomi Tid Visma eAccounting Payslip / Visma eEkonomi Lönebesked Visma eAccounting
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 01/25/2023 12:12PM

This incident has been resolved. Systems are back to normal.

MONITORING over 2 years ago - at 01/25/2023 10:38AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 2 years ago - at 01/25/2023 10:05AM

We are still experiencing some problems. The next update will be as soon as we have further information.

IDENTIFIED over 2 years ago - at 01/25/2023 08:44AM

We have confirmation now that it is our service provider that is having problems. And they are working on solving the problem. If you fail to log in, try again and it might work.

IDENTIFIED over 2 years ago - at 01/25/2023 08:11AM

We have identified the problem, and our service provider seems to be the one having issues. We are sorry for the inconvenience this may cause you.

INVESTIGATING over 2 years ago - at 01/25/2023 07:52AM

We are currently investigating a service disruption in Visma eAccounting and Lön Smart.

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