Outage in Visma

Investigating an issue in Document Storage

Resolved Major
January 25, 2023 - Started almost 2 years ago - Lasted about 5 hours
Official incident page

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Outage Details

We are currently investigating an issue in Document Storage..
Components affected
Visma Scanner Visma .net ERP Visma CS - .net Approval Visma Advisor Visma Financial Overview / Visma Ekonomiöversikt / Visma Økonomioversikt Visma eAccounting Visma .net Expense
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 01/25/2023 01:10PM

The issue is now resolved and the service is up and running as normal.

MONITORING almost 2 years ago - at 01/25/2023 09:56AM

Our cloud provider announced that they have fixed the problem and affected services are under monitoring and show signs of recovery. We will keep monitoring to ensure high quality.

IDENTIFIED almost 2 years ago - at 01/25/2023 08:48AM

We have identified the cause of the incident: our service provides seems to have some issues with the one of the services that we are using. Due to this higher response times might be experienced when calling Document Storage. We are sorry for the inconvenience this may cause you.

INVESTIGATING almost 2 years ago - at 01/25/2023 08:30AM

We have identified the cause of the incident: our service provides seems to have some issues with the one of the services that we are using. Due to this higher response times might be experienced when calling Document Storage. We are sorry for the inconvenience this may cause you.

INVESTIGATING almost 2 years ago - at 01/25/2023 08:30AM

We have identified the cause of the incident: our service provides seems to have some issues with the one of the services that we are using. Due to this higher response times might be experienced when calling Document Storage. We are sorry for the inconvenience this may cause you.

INVESTIGATING almost 2 years ago - at 01/25/2023 08:28AM

We are continuing to investigate this issue.

INVESTIGATING almost 2 years ago - at 01/25/2023 08:28AM

We are currently investigating an issue in Document Storage..

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