Outage in Visma

Help Centre Performance degradation

Resolved Major
February 22, 2023 - Started over 1 year ago - Lasted 1 day
Official incident page

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Outage Details

We are investigating the performance degradation that causes some users to loose access to favorites, chats and notifications, users may also experience longer loading times than usual Admin tool is also partially unavailable.
Components affected
Visma Help Centre
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 02/23/2023 12:57PM

This incident has been resolved.

MONITORING over 1 year ago - at 02/23/2023 08:25AM

We are still monitoring the performance. We will update once we have more information.

MONITORING over 1 year ago - at 02/22/2023 09:16AM

We identified the issue and found a temporary solution. Help Centre is working normally but some users might experience longer load time that usual.

INVESTIGATING over 1 year ago - at 02/22/2023 08:37AM

We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 02/22/2023 08:12AM

We are investigating the performance degradation that causes some users to loose access to favorites, chats and notifications, users may also experience longer loading times than usual
Admin tool is also partially unavailable.

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